AI Research
NTT DATA Group cuts incident analysis to 30 minutes with Codex
Leveraging ChatGPT and Codex to streamline IT operations and empower thousands of employees with secure AI tools.
NTT DATA Group uses ChatGPT Enterprise and Codex to help 9,000 employees automate work, cut incident analysis to 30 minutes, and scale secure AI adoption.
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NTT DATA's integration of generative AI demonstrates how large-scale enterprises can drastically reduce operational bottlenecks by automating technical incident resolution. This shift underscores a broader industry trend where internal AI tools act as force multipliers for human expertise in complex IT environments.
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