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The Philippines' big offshoring industry is growing despite AI
Human-centric service models prove resistant to automation as the Philippine outsourcing sector continues to expand.
Article URL: https://www.economist.com/asia/2026/08/06/the-philippines-big-offshoring-industry-is-growing-despite-ai Comments URL: https://news.ycombinator.com/item?id=49239226 Points: 71 # Comments: 87
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The resilience of the Philippine offshoring sector suggests that complex human-in-the-loop services remain essential despite advancements in generative AI. It demonstrates that businesses are leveraging automation to enhance productivity rather than fully replacing human labor in high-touch support roles.
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