Enterprise AI

    ServiceNow on-behalf-of token exchange with Bedrock AgentCore Gateway

    Configure identity-preserving access from an AI agent to the ServiceNow REST API

    Learn how to configure Amazon Bedrock AgentCore Gateway for an on-behalf-of (OBO) token exchange with Microsoft Entra ID, so an AI agent can call the ServiceNow REST API while preserving the calling user's identity.

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    AWS Machine Learning Blog

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    AWS Machine Learning Blog
    ServiceNow on-behalf-of token exchange with Bedrock AgentCore Gateway
    AI Analysis

    Generated insight by OnAirToday AI

    Preserving the calling user's identity lets an AI agent access ServiceNow through the user's context rather than a shared identity. The configuration connects Amazon Bedrock AgentCore Gateway's token exchange with Microsoft Entra ID for REST API calls.

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