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    United won’t let your AI agent book your flight

    The airline cites privacy and regulatory concerns over AI-assisted ticket purchases

    United says it won't let personal AI assistants book tickets on the airline, citing both privacy and regulatory concerns.

    TVA

    The Verge AI

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    The Verge AI
    United won’t let your AI agent book your flight
    AI Analysis

    Generated insight by OnAirToday AI

    United’s position highlights how airlines are weighing the convenience of AI agents against control over customer data and compliance obligations. The decision could shape how quickly travelers can delegate purchases to personal assistants.

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