AI Research
On Wednesdays, We Ask Questions: Optimizing "Active Listening" in Automated Legal Triage and Referral
The FETCH classifier generates follow-up questions to help refine the best match for the applicant's legal problem, using a low-cost ensemble of LLMs. In this paper, we describe an expert attorney and LLM-assisted evaluation of the follow-up question approach in FETCH and show th...
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ArXiv CS.AI
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ArXiv CS.AI
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This research highlights the critical trade-off between LLM cost and the quality of generated questions in sensitive legal triage. Improving active listening in AI requires more than just prompt engineering, indicating a need for advanced models for nuanced tasks like legal intake.
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